Southern California families in Orange County, Los Angeles, and the Inland Empire facing a sudden medical crisis deserve honest guidance — not more confusion. The Fidelis Care Foundation is a physician & attorney-led nonprofit that connects seniors to vetted home health agencies, hospice providers, mobile physicians, and in-home therapists throughout Southern California. Our navigation services are always 100% free.
Tell us your situation — we'll connect you with the right care.
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From the hospital discharge to the moment you realize Mom needs more help than you thought — we've been there with thousands of Southern California families.
Not sure which situation applies to your family? Call us — we'll figure it out together.
📞 (800) 757-9876 — Free CallWhen a medical crisis hits, families search in plain language — not medical terms. Here's what we help with every day across Southern California.
Families in Orange County and Los Angeles don't always search for "home health" or "hospice" — they search for help with a specific diagnosis. We know how to connect you with the right providers for every condition below.
Don't see your condition? Call us — we help with any medical situation.
Every home health agency, hospice provider, mobile physician, and therapist in our network has been personally vetted by our physician and attorney team. No referral fees. No financial incentives. Serving all of Southern California.
I had no idea my father was being intentionally sedated by the skilled nursing facility to bill for services. Fidelis Care caught the fraud, moved our father to a reputable facility, and handled the entire complaint process. They gave us our peace of mind back.
After my stroke, getting to doctor appointments felt impossible. Within a week of calling Fidelis, I had a primary care physician visiting me at home and a physical therapist scheduled. These people are angels.
A home health agency called my mother out of nowhere, no doctor referral. Fidelis Care told me immediately — that's a fraud warning sign. They screened the agency and helped us find a legitimate one. I didn't know any of this.
My mother was discharged from the hospital after a hip replacement and we had no idea what to do next. We found Fidelis Care and within 48 hours she had a physical therapist coming to her home in Irvine and a mobile doctor scheduled for the following week. The peace of mind alone was worth everything.
We were approached by a hospice company that contacted us directly. Something felt off. I called Fidelis and they immediately confirmed it was a classic fraud recruitment scheme. They helped us file a report and connected us with a legitimate hospice provider in Fullerton. I'm so grateful we called first.
My grandmother has advanced diabetes and a wound on her foot that wasn't healing. Every clinic visit was an ordeal. Fidelis Care sent a mobile wound care nurse to her home in Long Beach within days. The wound has been healing consistently ever since. No more dangerous car trips to a clinic.
We serve seniors and families throughout Southern California. Click your city to connect with our team about local providers and common fraud schemes in your area.
Serving zip codes including: 92618, 92620, 92612, 92604, 92614 (Irvine) · 92660, 92661, 92663 (Newport Beach) · 92886, 92887 (Yorba Linda) · 92626, 92627 (Costa Mesa) · 92708 (Fountain Valley) · 92683, 92684 (Westminster) · 92831, 92832, 92833, 92835 (Fullerton) · 90703 (Cerritos) · 91709 (Chino Hills) · 90815, 90808, 90803, 90814, 90806, 90807 (Long Beach) · 90503, 90505, 90501 (Torrance) · 90210, 90211 (Beverly Hills) · 90401, 90402, 90403 (Santa Monica) · 91101, 91103, 91105, 91106 (Pasadena) · 91201, 91202, 91206 (Glendale) · 91709, 91710 (Chino Hills / Chino) · 91730, 91739 (Rancho Cucamonga) · 92506, 92507 (Riverside) · 92562, 92563 (Murrieta) · 92591, 92592 (Temecula)
Orange County
LA County — Westside & Beach Cities
LA County — South Bay & Long Beach
LA County — San Gabriel Valley
LA County — Foothills & Valleys
San Bernardino County
Riverside County
Practical guides written by our physician and attorney team — the information families in Orange County, Long Beach, and Los Angeles search for when a medical crisis hits.
Home health fraud, hospice fraud, DME kickbacks, phantom billing — federal prosecutors have identified Southern California as the nation's most active fraud zone. Here's what families in Irvine, Long Beach, Fullerton, and Anaheim need to know.
Read the Guide →What to do in the first 48 hours. How to choose a skilled nursing facility without getting defrauded. When to bring your parent home and what in-home physical therapy looks like. Serving families in Irvine, Long Beach, Torrance, Pasadena, and throughout LA and Orange counties.
Get Free Help →A complete family guide to hospice care in Orange County and Los Angeles. Medicare hospice benefits explained. Warning signs of predatory hospice agencies. How to find a vetted provider in Yorba Linda, Newport Beach, Irvine, Long Beach, or Torrance.
Read the Guide →The first 90 days after a stroke are the most critical for recovery. This guide explains how in-home PT, OT, and speech therapy work, what Medicare pays for, and how to access vetted therapists in Glendale, Pasadena, Long Beach, Costa Mesa, and throughout Southern California.
Read the Guide →SNFs in Southern California have the highest Medicare fraud rate in the nation. This guide explains what to look for, what red flags to avoid, and how to use CMS's inspection database before placing a loved one in any facility in LA or Orange County.
Read the Guide →Most families don't know what makes a home health agency legitimate versus fraudulent. This checklist covers licensure, CMS star ratings, what questions to ask, and the specific red flags documented in Irvine, Fullerton, Long Beach, and Compton zip codes.
Read the Guide →If you found this page searching for senior care help in Irvine, Long Beach, Newport Beach, Fullerton, Torrance, Pasadena or anywhere in Southern California — you're in the right place.
Whether you're a senior looking for honest care, a family member worried about a loved one, or someone who suspects Medicare fraud — our team is available seven days a week. All calls are completely free and confidential.
Every provider in our network has been screened for clinical excellence, Medicare compliance, and ethical practice. We coordinate, advocate, and follow up — so you don't have to fight the system alone.
Serving: Irvine · Newport Beach · Yorba Linda · Costa Mesa · Fullerton · Long Beach · Torrance · Beverly Hills · Pasadena · Glendale · and all of Orange County and Los Angeles County.
For millions of seniors, getting to a doctor's office is not just inconvenient — it is a genuine barrier to care. Mobility limitations, transportation challenges, and cognitive decline can make even a routine checkup feel impossible.
Our mobile primary care physicians bring the full scope of primary medical care directly to your home, assisted living facility, or skilled nursing residence. These aren't rushed, impersonal visits. Our physicians take time to know their patients.
Serving: Irvine · Fullerton · Anaheim · Costa Mesa · Westminster · Cerritos · Long Beach · Torrance · Pasadena · Glendale · Downey · and surrounding Southern California communities.
After a fall, surgery, stroke, or major hospitalization, rehabilitation therapy is the single most decisive factor between meaningful recovery and permanent decline. Transportation to outpatient therapy is one of the most frequently cited reasons seniors fail to complete rehabilitation — and every missed session compounds.
Physical Therapy restores strength, balance, mobility, and independence. Our in-home PTs assess your home environment, identify hazards, and build a recovery program around your life.
Occupational Therapy addresses the ability to live independently — dressing, bathing, cooking, managing medications. For stroke survivors, OT during the neuroplasticity window can be transformative.
Speech-Language Therapy helps seniors recover from stroke-related aphasia, swallowing disorders (dysphagia), and communication difficulties from Parkinson's or neurological illness.
Serving families in: Irvine · Newport Beach · Yorba Linda · Fullerton · Anaheim · Garden Grove · Santa Ana · Long Beach · Lakewood · Downey · Norwalk · Torrance · Carson · Compton · Inglewood · Pasadena · Glendale · Burbank · Van Nuys · and all of LA and Orange County.
The phrase "long-term-care facility" covers an enormous range of living situations — from active, socially vibrant communities for seniors who simply need some daily support, to locked memory care units for those with advanced dementia, to hospice homes designed entirely around comfort and dignity at the end of life. The difference between the right placement and the wrong one isn't just quality of life — it can determine whether a senior recovers, declines, or is put in harm's way.
Every long-term-care facility operating in California must hold a license issued and regulated by the California Department of Social Services (CDSS) or the California Department of Public Health (CDPH), depending on the level of medical care provided. These licenses define exactly what a facility is permitted to do — and what it is not. A Residential Care Facility for the Elderly (RCFE), for example, is licensed for custodial and supervisory care but cannot provide skilled nursing services. A Skilled Nursing Facility (SNF) holds a higher license tier and is authorized to deliver medical-level care — and is also the category with the highest rates of Medicare fraud and regulatory violations in Southern California. The Fidelis Care Foundation vets every facility we refer to for current licensure status, inspection history, and CMS compliance records.
Below is a guide to the major categories of long-term-care facilities and the populations each is designed to serve.
Memory care units are purpose-built, secured environments for seniors with Alzheimer's disease, vascular dementia, Lewy body dementia, and other cognitive impairments that create safety risks if unsupervised. In California, a facility offering memory or dementia care within a Residential Care Facility for the Elderly must hold a Dementia Special Care Endorsement from CDSS — this endorsement requires specific staff training, environmental design standards, and programming protocols beyond what a standard RCFE license requires.
A well-run memory care unit offers far more than a locked door. It provides structured daily programming designed to reduce anxiety and agitation, sensory stimulation activities that meet residents where they are cognitively, consistent staffing ratios so residents recognize familiar faces, and communication training for families on how to engage effectively with a loved one whose language and reasoning are changing.
What to look for: Staff trained in dementia-specific communication; secure perimeter with safe walking paths; daily structured programming (music therapy, reminiscence groups, sensory activities); low staff turnover; transparent family communication policies. Avoid any facility that cannot clearly describe its dementia care philosophy or that cannot document its staff training records.
Stroke recovery requires an intensity and coordination of rehabilitation services that exceeds what most home-based programs can initially provide — particularly in the critical weeks immediately following a stroke, when the brain's neuroplasticity is at its peak and every therapy session carries outsized value. Skilled Nursing Facilities with dedicated stroke rehabilitation programs, or subacute care units within larger medical centers, are licensed to deliver physical therapy, occupational therapy, and speech-language pathology in a coordinated, high-frequency format not possible in most outpatient settings.
For post-stroke patients, the quality of the facility's therapy department is the most critical variable. The presence of a certified stroke rehabilitation specialist, access to speech-language pathologists trained in aphasia and dysphagia, and the frequency of therapy sessions per week should all be verified before placement.
A critical warning: Skilled Nursing Facilities in Southern California have the highest documented rate of Medicare fraud of any provider category in the region. Upcoding of therapy minutes, billing for services not delivered, and unnecessary prolonged stays are pervasive. The Fidelis Care Foundation screens every SNF in our referral network for CMS compliance history and will not send a family to a facility with credible fraud findings. Call us before selecting a skilled nursing facility.
A hip fracture is one of the most consequential medical events in the life of an elderly person. The majority of seniors who fracture a hip spend time in a Skilled Nursing Facility before returning home — and the quality of that SNF stay has a direct, measurable impact on whether the patient ultimately walks independently again, or enters a cycle of rehospitalization, complications, and permanent decline.
Post-fall rehabilitation facilities providing SNF-level care are licensed by CDPH and must meet federal Conditions of Participation to bill Medicare. What the license doesn't guarantee is quality. A well-run orthopedic rehabilitation SNF will mobilize patients — get them out of bed and walking — within 24 to 48 hours of admission, because early mobilization is clinically proven to improve outcomes dramatically. Facilities that leave post-surgical patients immobile for extended periods are not only providing inferior care; they are creating conditions for pressure ulcers, blood clots, pneumonia, and the kind of rapid decline that generates longer — and more fraudulently billable — stays.
What to look for: Physical and occupational therapy 5–7 days per week; documented protocols for early mobilization; a certified wound care nurse on staff (pressure ulcer prevention is critical); a low patient-to-therapist ratio; and a transparent discharge planning process that includes coordinated home health and in-home physical therapy for the transition back home.
Not every senior who moves into a care facility needs intensive medical attention. Many need a safe, supportive environment that takes care of meals, medications, and daily assistance — while providing the social engagement, structured activities, and sense of community that are as important to healthy aging as any clinical intervention. Loneliness and isolation are clinically documented risk factors for cognitive decline, cardiovascular disease, and mortality in older adults. A genuinely active, engaging assisted living environment addresses these risks in ways that medical treatment alone cannot.
Residential Care Facilities for the Elderly (RCFEs) — the license category that covers most assisted living communities in California — are licensed by CDSS and are not authorized to provide skilled nursing care. What distinguishes a good RCFE from an adequate one is almost entirely about culture, programming, and staffing quality. The best communities offer a full calendar of activities: fitness classes, art programs, live music, field trips, faith services, intergenerational programming, gardening, cooking demonstrations, and social clubs. They employ activities directors who view engagement as a clinical priority, not an amenity.
What to look for: A detailed monthly activities calendar that reflects genuine variety; outdoor space accessible to residents; a staffing model that allows residents to build real relationships with consistent caregivers; transparent pricing without excessive add-on fees; and a culture where residents appear engaged, not sedated.
Hospice homes — sometimes called residential hospice facilities or inpatient hospice units — provide end-of-life care in a setting designed entirely around comfort, dignity, and the needs of both the patient and family. They differ from the more familiar model of home-based hospice, where a patient stays in their own home and receives periodic visits from a hospice team. In a residential hospice home, the patient resides at the facility and receives round-the-clock hospice-level care — skilled nursing, pain and symptom management, social work, chaplaincy, and bereavement support — in an environment that is purposefully non-institutional.
In California, hospice providers must be licensed by CDPH as hospice agencies, and any residential inpatient facility providing hospice care must also meet the building and operational standards applicable to its facility type. A standalone residential hospice home typically holds both a hospice agency license and either a general residential license or a specific inpatient hospice certification.
What to look for: Genuine 24-hour nursing coverage; a medical director with expertise in palliative medicine; family visiting hours that are truly unrestricted; a dedicated bereavement program for family members after the patient's death; and clear, honest communication about what the hospice benefit covers under Medicare. A hospice home that cannot clearly explain the Medicare hospice benefit to a family is a red flag.
Hospice fraud warning: Hospice is one of the most heavily defrauded Medicare service categories in Southern California. Unethical agencies enroll patients who are not terminally ill, bill for months of services, and in some cases actively discourage families from pursuing curative treatment. If any hospice agency has contacted you without a physician referral, or if enrollment was pushed before a clear terminal prognosis was established and explained to your family — call us immediately before signing anything.
Continuing Care Retirement Communities — also called Life Plan Communities — are the most comprehensive model of senior living, offering a continuum of care on a single campus: independent living, assisted living, memory care, and skilled nursing. A resident can enter as an active, independent adult and age in place through any level of care they subsequently need, without relocating to a different facility. For seniors and families who want to make one decision and know it will hold through whatever the future brings, CCRCs are often the most dignified long-term solution.
In California, CCRCs require a specific license from CDSS that is distinct from the individual RCFE and SNF licenses held for each care level on campus. These communities typically charge an entry fee (which can range from tens of thousands to hundreds of thousands of dollars, partially refundable depending on the contract type) plus monthly fees. Understanding the financial structure — Type A (all-inclusive), Type B (partial), or Type C (fee-for-service) — is essential before signing any CCRC residency agreement.
What to look for: The financial health of the organization — CCRCs have filed for bankruptcy in California; request audited financials. Clarity on what triggers a transfer from one care level to another, and whether that decision is made collaboratively with the family. The quality of the skilled nursing unit specifically, since this is where residents with serious medical needs will spend the most critical time.
The licensing category tells you what a facility is permitted to do. It does not tell you whether they do it well, whether they bill Medicare honestly, or whether your loved one will be treated with the dignity they deserve. That's where we come in.
Our physician and attorney team evaluates your loved one's specific clinical needs, screens our referral network for facilities with clean compliance records and verified quality standards, and guides you through every step of the placement process — including reviewing any admission agreement before you sign it. This service is completely free.
Call (800) 830-9774 — Free Facility GuidanceServing: Long Beach · Compton · Inglewood · Downey · Norwalk · Anaheim · Santa Ana · Garden Grove · Westminster · and throughout Los Angeles and Orange County.
Chronic and complex wounds are among the most serious threats facing seniors. A diabetic foot ulcer left untreated can lead to infection, hospitalization, and amputation within weeks. Wound care is also one of the services most frequently abused in Medicare fraud schemes in Southern California — we vet every referral in this area and encourage families to contact us about any wound care billing concerns.
Serving: All of Orange County (Irvine 92618, Fullerton 92831, Anaheim 92801, Costa Mesa 92626, Westminster 92683) and Los Angeles County (Long Beach 90815, Torrance 90503, Pasadena 91101, Glendale 91206).
Home health services bridge the critical gap between hospitalization and full independence. We work exclusively with licensed home health agencies that meet our strict standards for quality and Medicare compliance. You will not be referred to any provider that has faced credible fraud or quality complaints.
Serving: Irvine · Newport Beach · Yorba Linda · Mission Viejo · Long Beach · Torrance · Pasadena · Los Angeles · and all surrounding Southern California communities.
Few moments in life are more vulnerable than when a family faces a life-limiting diagnosis. We connect families with hospice providers we trust — those who genuinely prioritize quality of life over unnecessary interventions.
Important: If a hospice agency contacted you without a physician referral, that is a major red flag for fraud. Call us before you sign anything.
Portable X-ray, ultrasound, and EKG equipment can now be brought to a patient's bedside by a skilled technician — often within four hours of a physician order. Compare that to the average Southern California ER wait time of four to six hours before a patient is even seen.
Note: If a senior is experiencing a medical emergency, please call 911. Mobile imaging complements emergency care — it does not replace it.
Serving: Garden Grove · Santa Ana · Anaheim · Westminster · Huntington Beach · Long Beach · Compton · Inglewood · Downey · and throughout Orange County and Los Angeles County.
For seniors with diabetes, circulatory disorders, or limited mobility, foot health is a matter of limb preservation and life quality. Catching foot problems early prevents hospitalizations and amputations.
Serving: Orange County (Irvine, Newport Beach, Yorba Linda, Fullerton, Anaheim) and Los Angeles County (Long Beach, Beverly Hills, Pasadena, Glendale, Torrance, Santa Monica).
Our foundation maintains a curated network of board-certified specialists who meet our standards for clinical quality, patient communication, ethical billing, and Medicare compliance. We do not accept any compensation from specialists for referrals — ever.
Medicare Fraud Awareness
Medicare fraud costs American taxpayers more than $60 billion every single year. Southern California — where you live — is the nation's most active hot zone. This is happening in your neighborhood, to people like you.
Call Free: (800) 757-9876Stop and call us if you recognize any of the following situations. Acting quickly matters — evidence disappears and schemes escalate.
Our team listens, advises, and helps determine if what you experienced constitutes fraud. We walk you through every next step. (800) 757-9876 — available 7 days a week.
Collect Medicare Summary Notices, Explanation of Benefits letters, provider receipts, signed forms, and notes about interactions with the suspected provider.
We assist you in filing with HHS OIG, CMS, California Department of Health Care Services, and where warranted, the U.S. Attorney's Office or FBI.
We evaluate your current providers, update your care team if needed, and put safeguards in place to prevent future exploitation.
Federal prosecutors and the HHS Office of Inspector General have repeatedly identified specific cities and corridors in Southern California as epicenters of organized Medicare fraud. Here's what families in each area should know.
Orange County has seen a significant rise in organized Medicare fraud schemes, particularly in home health and durable medical equipment billing. In cities like Garden Grove, Westminster, Santa Ana, and Anaheim — with large elderly immigrant populations — fraudulent providers specifically target seniors with limited English proficiency who are less likely to scrutinize their Medicare Summary Notices. Fake home health visits, phantom physical therapy sessions, and DME equipment that was never delivered or needed are among the most documented fraud types in these zip codes. Irvine and Newport Beach seniors face a different but equally dangerous threat: sophisticated hospice enrollment fraud, where recruiters target recently diagnosed seniors with false promises of comprehensive care. If you are in zip codes 92840, 92843 (Garden Grove), 92683, 92684 (Westminster), 92701, 92703 (Santa Ana), 92801, 92802 (Anaheim), or 92618, 92620 (Irvine) — call us before accepting services from any provider who contacts you directly.
South Los Angeles has been ground zero for some of the largest Medicare fraud prosecutions in California history. Home health agencies operating out of strip malls in Compton (90220, 90221, 90222), Inglewood (90301, 90302), Lynwood (90262), South Gate (90280), and Carson (90745, 90746) have been convicted of billing Medicare for thousands of home visits that never occurred. Recruiters — often called "cappers" or "marketers" — paid kickbacks to patients in exchange for their Medicare numbers, then billed for months of fraudulent services. Many seniors in these communities don't realize they've been victimized until collection calls begin or their legitimate Medicare benefits are exhausted. If your parent receives Medicare and lives in any of these communities, call us for a free Medicare Summary Notice review.
The San Gabriel Valley has seen a concentration of laboratory fraud, DME fraud, and home health billing abuse targeting the region's large Asian-American senior population. Fraudulent providers in El Monte (91731, 91732), Baldwin Park (91706), Rosemead (91770), and Alhambra (91801, 91803) have operated multilingual fraud operations designed to appear legitimate to families who trust providers from their own cultural community. Seniors in West Covina, Covina, Pomona, and Walnut have also been targeted in Medicare Advantage plan fraud schemes. Any provider who approaches a senior directly — especially offering free equipment, free testing, or cash in exchange for their Medicare number — should be reported to us immediately.
The San Fernando Valley has historically been a hotbed for skilled nursing facility fraud and home health billing abuse. SNFs in Van Nuys (91401, 91405, 91406), North Hollywood (91601, 91602), and Reseda (91335) have faced state and federal investigations for inflated therapy billing, unnecessary medical procedures, and over-sedation of residents to generate additional billing codes. Families placing a loved one in any SNF in the Valley should call us first — our team will review the facility's CMS Five-Star rating, recent inspection deficiencies, and any documented fraud complaints before you sign an admission agreement.
While cities like Long Beach (90815, 90808, 90803), Torrance (90503, 90505), Pasadena (91101, 91105), Glendale (91201, 91206), and Burbank (91501, 91502) have lower documented fraud rates than the areas above, Medicare fraud is not absent — it's just better concealed. Hospice enrollment fraud, lab test billing fraud, and DME kickback schemes operate throughout these communities. The difference is that in more affluent areas, families are more likely to review their Medicare statements and report discrepancies. We encourage every family in Southern California — regardless of zip code — to call us for a free Medicare Summary Notice review once per year.
Our Story
The Fidelis Care Foundation was born not in a boardroom — but in exam rooms, courtrooms, and hospital hallways. Our founders are healthcare attorneys and physicians who watched seniors get lost, confused, and cheated inside a system meant to protect them.
Southern California is one of the most resource-rich regions in the world for healthcare — and also one of the most dangerous for seniors who don't know how to navigate it. Federal prosecutors have repeatedly identified Greater Los Angeles and surrounding counties as ground zero for Medicare fraud in America.
The Fidelis Care Foundation was established to close that gap. To stand between seniors and the people who exploit them. And to ensure that every senior in Southern California has access to healthcare attorneys and physicians fighting in their corner — for free.
Our foundation is led by a team of licensed healthcare attorneys and board-certified physicians with decades of combined experience in geriatric medicine, Medicare compliance, healthcare law, and senior advocacy.
Every referral we make comes from our vetted network of providers who have passed our rigorous standards for quality, ethics, and Medicare compliance. We do not accept payments or referral fees from any provider. Our only loyalty is to the senior in front of us.
We serve seniors 60 and older throughout Southern California — including every city in Orange County (Irvine, Newport Beach, Yorba Linda, Fullerton, Anaheim, Costa Mesa, Fountain Valley, Westminster, Garden Grove, Santa Ana, Huntington Beach, Cerritos, La Palma, Los Alamitos, Seal Beach, Cypress, Brea, Placentia, Orange, Tustin) and Los Angeles County (Long Beach, Torrance, Carson, Compton, Inglewood, Hawthorne, Gardena, Lakewood, Downey, Norwalk, Whittier, Pico Rivera, South Gate, Lynwood, Bellflower, Paramount, Beverly Hills, Santa Monica, Pasadena, Glendale, Burbank, La Cañada Flintridge, Sherman Oaks, Encino, Woodland Hills, Calabasas, Van Nuys, North Hollywood, San Marino, Arcadia, Monrovia, El Monte, West Covina, Diamond Bar, Walnut, Pomona, Rancho Cucamonga, Chino Hills, Corona, Riverside, Temecula, Murrieta). We also serve adult children and caregivers managing a loved one's healthcare, seniors with limited English proficiency, and anyone who suspects Medicare fraud and doesn't know where to turn.
Our services are always free. No insurance required. No income thresholds. No red tape.
Get Free Help
Our team is available seven days a week. All calls and submissions are completely free and confidential.
