Last Updated: November 30, 2023

Privacy Policy

This privacy policy (the “Policy”) aims to provide detailed information about the types of information collected by Fidelis Care Hospice Services (“we” or “us”) and our policies regarding the collection, use, and disclosure of that information through the web pages at https://www.carebyfidelis.com/ (the “Site”). Please carefully read this Policy. By using the Site, you acknowledge your understanding and agreement to the terms outlined here, consenting to the manner in which we may collect, use, and disclose the information. If you disagree with the terms, kindly refrain from using the Site.

We encourage you to periodically check this Site for any changes. Your continued use of the Site, our products, and services after changes to these terms are posted indicates your acceptance of those changes. We reserve the right to modify the provisions of this Policy at any time.

This Policy exclusively pertains to information collected by the Site and will notify you of the following:

1. What Information Do We Collect?

- Personal Information You Provide to Us:

We only collect personal information (e.g., name, date of birth, social security number, credit card number, address, phone number, and email preferences) that you voluntarily provide through email or direct contact.

- Information Collected by Automated Means:

We may use technologies that automatically gather information about how the Site is accessed and used. This includes browser type, operating system, pages visited, time spent on the site, and the website visited before ours.

2. Device Identifiers:

Usage Information may include Device Identifiers (e.g., IP address, MAC Address) associated with your computer or mobile device.

3. Technologies Used:

Technologies used for data collection may include cookies, web beacons, and analytics tools such as Google Analytics.

4. How Do We Use Your Information?

- We use information to respond to your inquiries and may use it for registration, order

processing, surveys, customer service, and communication.

- Usage Information helps us improve the Site and tailor content to user interests.

- We may use analytics tools to analyze user activity and create reports.

5. Do We Share Your Information?

- We may share personal information with trusted third-party service providers for

necessary services.

- Personal Information may be shared for marketing purposes if you haven't opted out.

6. Your Privacy Rights — Access to and Control Over Information:

- You have the right to access, correct, and delete your data.

- You can opt-out of marketing communications.

7. How to Opt Out of Targeted Advertising:

- You can set browsers to block cookies or opt-out of network advertising programs.

- Opt-out of tracking enabled by LocaliQ [here](https://localiq.com/optout/) and Google Analytics [here](https://tools.google.com/dlpage/gaoptout/).

8. Links to Other Websites:

- This Policy doesn't apply to linked websites; review their privacy policies before

providing Personal Information.

9. Children's Privacy:

- The Site is not intended for children under 16, and we do not knowingly collect their

Personal Information.

10. Steps We Take To Protect Your Information:

- We implement measures to prevent loss, misuse, and unauthorized access.

- No security measures are foolproof; keep your password confidential.

11. Limitation of Liability:

- To the extent permitted by law, we are not liable for damages resulting from the

processing or use of Personal Information.

12. Miscellaneous:

- This Policy is governed by the laws of California.

Questions?

If you have any questions about this Policy, please contact us at 5199 E Pacific Coast Hwy, suite 511 Long Beach, CA 90804, or call us at 562-343-1340.